Midi Knit Cardigan

Height: 174cm

Wear: S size, UK 6/8

Dear Valued Customers,

You may refer to Important Notice, we will make an announcement closely with the current situation from time to time.

 

IMPORTANT NOTICE

1. We DO NOT provide any Exchange Services.

2. Returns are ACCEPTED if items post out by courier and traceable services within 7 WORKING DAYS OF RECEIVED included Local and International orders.

3. DO NOT strictly walk-in store for any return reason, please do contact with our online website (Spacesoul@gmail.com) for your issue, we kindly provide you with assistance to overcome your problems.

4. ONLY items that are UNWORN, UNWASHED, UNALTERED and LABEL TAG still attached as original (NO CUT OFF) in saleable condition are returnable.

5. Items that are DAMAGED, MARKED or ALTERED will not be accepted as returnable items. Customers have to pay for the shipping fees.

6. Clearance items are not refundable.

7. Any discounted or clearance items are NOT ALLOWED to apply on VOUCHERS.

8. Return can be made only ONCE per order.

9. We could refuse to refund if your return does not fulfill the return policy as above and the postage cost of the returned item will be charged to the customer.

10. We DO NOT TAKE ANY RESPONSIBILITY for your return parcel where lost in the hand of the courier company, however, we could still assist to communicate with the courier.

Please kindly contact with our online website assistance, we will provide you a piece of great detailed information for your problems.

 

STEP 1: Contact us via this online website (Spacesoul@gmail.com).

 

STEP 2: Send your order numbers and attach the return item details.

 

STEP 3: All return requests will be processed within 3 working days upon receipt of return items.

 

STEP 4: Once the condition of the return items has been accepted, the customer will be notified for a refund by email.

 

STEP 5: The refund process will be taken 10-14 working days from the day we received the parcel.